Spot the difference

State of Flux

Have you ever had the scenario where the supplier had an all green RAG status on their key performance metrics and yet the relationship was headed for the scrapheap because you just can’t work with them? Or has an executive stakeholder in your organisation told you they don’t need to meet with the supplier this time as they don’t have any problems to discuss?

One thing that still stands out in our global research in to supplier relationship management, is the confusion between supplier relationship management (SRM) and supplier performance management (SPM) and to some degree contract management.

But as Alan Day explains, SPM is only a part of what’s needed to build a valuable and broad-based SRM strategy.

Read the full article published by Supply Management.