Research

2021 Global SRM Research Report - Growing and protecting value
 

2021 Global SRM Research Report - Growing and protecting value

For the past 13 years, our supplier management specialists have gathered and analysed more insight and data about global supplier management than anyone else in the field - this year is no different.

In this year’s report you'll discover how to grow and nurture value in extensive detail, supported by global research, interviews and case studies from leading international organisations.

  • - Electrolux highlights the importance of discipline within supplier management.
  • - Intuit explain how modernising processes allows them to attribute more time to strengthening their supplier connections.
  • - Both AMP (in the financial sector) and Kelly Services (in professional services) strongly highlight the cruciality of close working relationships creating a positive impact with suppliers.

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2020 Global SRM Research Report - Supplier management at speed

The events of 2020 have been unprecedented. We have seen countries, businesses and, most importantly, people facing huge challenges. However, after just a few weeks it became evident that people and businesses were able to rise to the challenge and adapt rapidly. 
 
When we started compiling this report we thought that by its publication date we would be talking about Covid-19 in the past tense. However, it remains with us and is revealing new challenges every day. None of us can accurately predict the outcome, but it’s clear the cost in economic terms will continue to rise. However, even in the midst of this uncertainty we need to think how we will respond longer term and consider how we will rebuild and emerge stronger.
 
This year research will share how now, more than ever before, procurement has the opportunity to make the case for SRM to ensure organisations don’t just survive but thrive. It should grab that chance with both hands.

 

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2020 Global SRM Research Report - Supplier management at speed
2019 Global SRM Research Report - Harnessing and growing supplier innovation
 

2019 Global SRM Research Report - Harnessing and growing supplier innovation

Innovation was for the first time cited as a top-3 driver for more strategic and collaborative supplier management this year. More firms are increasingly recognising the critical untapped value that supplier-enabled innovation can bring to help drive growth, but why are there so few firms able to capitalise on it?
 
As new technologies and economic challenges threaten businesses around the world, there has never been a greater need for supplier innovation to help secure the opportunities that come with the territory. In such a world, procurement should not be known only for running RFPs and administering contracts. We can all learn from the experience of the companies we have brought together in this report. Now is the time to start applying the lessons.
 
This year research will share how leading organisations are more likely to make innovation one of the many benefits they gain from SRM. 

 

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2018 Global SRM Research Report - Nurturing growth in a new climate

Sustainable SRM was chosen as our theme for this year’s report for two reasons. Firstly, organisations are under increasing pressure to become more sustainable, and in most cases the majority of the social and environmental impact comes through suppliers.  Only by managing relationships with them can we improve practice through the value chain.

Secondly, if supplier relationship management is the route to more sustainable business, as well as other benefits, is it important to embed it in day-to-day business practice.
 
This research will share how leading organisations are more likely to make sustainability one of the many benefits they gain from SRM. 
 

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2018 Global SRM Research Report - Nurturing growth in a new climate
2017 Global SRM Research Report - Solving the value puzzle
 

2017 Global SRM Research Report - Solving the value puzzle

With digital technologies transforming markets and relationships, all companies are alert to disruption. Organisations know the way to compete is by innovation and collaboration. With an entrepreneurial approach to SRM, Procurement can make a big impact. It can find suppliers to collaborate with, form relationships and use these to innovate at speed. This research will share insights that will help you accelerate growth and grasp new opportunities from supplier relationships.

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2016 Global SRM Research Report - Supplier relationships in the new technology landscape

Fortune global 500 businesses are missing out on potential savings, increased revenue and improved efficiencies worth an estimated $550 billion or approximately a third increase in profit. This eighth edition of the report includes case studies from businesses such as Mars, Ladbrokes, Telstra and AIB, all of which show how a systematic approach to SRM can save money and foster innovation.

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2016 Global SRM Research Report - Supplier relationships in the new technology landscape
2015 Global SRM Research Report - The business of supplier relationships
 

2015 Global SRM Research Report - The business of supplier relationships

This year’s SRM research has found there is a direct correlation between companies that are leading in supplier relationship management and strong senior backing. 46% of leading companies say that SRM has the support of their top executives.

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2014 Global SRM Research Report - The journey to customer of choice

This year’s SRM report focuses on customer of choice and the need for companies to develop a better understanding and awareness of the importance of being a good customer. We delve into how to define customer of choice and map a path to achieving it. 

The customer of choice theme emerged from a couple of key findings. SRM is increasingly focusing on developing collaborative relationships to deliver more value. The leaders who are aligning their SRM programmes to the value drivers of the business are achieving more post-contract financial benefits. They also continue to be almost twice as likely to be receiving customer of choice benefits.  

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2014 Global SRM Research Report - The journey to customer of choice
2013 Global SRM Research Report - Six pillars for success
 

2013 Global SRM Research Report - Six pillars for success

The 2013 SRM report is now out and shows that SRM leaders are twice as likely to be receiving financial benefits of 8% or more. They are also twice as likely to be receiving customer of choice type benefits such as supplier innovations, access to best supplier resource, and joint product or service development.

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2012 Global SRM Research Report - A step closer to mutual benefit

Despite the challenging economic environment, this 2012 research shows that the leaders in this field are enjoying an increased level of benefit and more return on their efforts than ever.
 

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2012 Global SRM Research Report - A step closer to mutual benefit

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