Are you a polar bear, like the majority?
One of the key findings from the 2022 State of Flux Global SRM Report focuses on just how much work we, as a Supply Chain community have to do when it comes to the human side of our supplier relationships. Our research showed that just over 20% of businesses have a high level of maturity when it comes to the human elements of good supplier relationships. This seems counterintuitive, considering that ‘relationships’ are focused on the interactions between humans.
State of Flux’s research centres on six pillars which support strong supplier relationships. These are Value, Engagement, Governance, People, Technology and Collaboration. Engagement, People and Collaboration are the pillars which support the ‘Human’ side of our supplier relationships. Value, Governance and Technology support the ‘Process’. Process-focused supplier relationships almost double human-focused supplier relationships with slightly more than 40% of organisations reporting high process maturity.