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Supplier Management

Our global studies on leading supplier relationship management (SRM) practice have revealed that many organisations still lack a strong foundation upon which to build their SRM programme.

Such a foundation will incorporate three key elements; contract lifecycle management, supply chain risk management and supplier performance management (SPM).

The six pillars, which we use as a framework for our SRM programmes, are: business drivers and value; stakeholder engagement; governance and process; people and skills; information and technology; and relationship development and culture. Our research has shown that in order to have a strong SRM programme, organisations need to be strong on all six of the SRM pillars.

Six SRM Pillars

Hear from Mel Shutes, Head of SRM at State of Flux, on ten SRM essentials.

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Supplier relationship management (SRM) and supplier performance management (SPM)

Through years of experience combined with renowned training, research and technology, State of Flux is recognised by the industry as a global leader in the field of SRM. Our clients include large global organisations; we are proud to say we work with ten out of the FTSE 20 on their SRM programmes.

Our SRM and SPM solutions include:

Enjoy customer of choice benefits

Find out what your key suppliers really think of you and how to become their customer of choice. 

 

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Supplier management consulting

We help you develop your supplier relationships into an asset rather than a cost or a risk. Our supplier management consulting solutions enable you to maximise value from your supplier relationships. We help you develop a best practice approach to supplier management, tailored to your business needs.

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Supplier management training

State of Flux’s supplier management training focuses on delivering the ‘how’ as well as the ‘what’ of best-in-class supplier management. Our training solutions include: SRM and operational excellence training; managing supplier relationships – inside the account manager’s head training; stimulating and managing supplier innovation training; advanced communication skills and SRM; and managing supply chain risk training.

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2020 Global SRM Research Report - Supplier Management at Speed.

Now in its 12th year, this year we have seen an increase of 29% in the number of companies responding compared to 2019. In addition, the proportion of respondents at CPO/EVP level or equivalent has increased to over 50%. Learn how now, more than ever before, procurement has the opportunity to make the case for SRM to ensure organisations don’t just survive but thrive.

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