State Of Flux Ideas and Insights | Page 6

Can CPOs sell their way into the CEO’s chair?

On the face of it, CPOs are ideally positioned to reach the top spot in any company. They work with all business functions, have an insider’s view of business drivers and understand customer value.

18 Jun 18

Are you a contract management hypocrite?

We all think we know what good contract management looks like, at least from a procurement perspective. But what do suppliers think?

14 Jun 18

Facing procurement’s never-ending demands with a happy work-life balance

Procurement is forever torn between suppliers and stakeholders. Dedicated professionals feel they need to understand and be in touch with both tribes.

6 Jun 18

Building industrial strength SRM part II - five pitfalls to avoid

Hindsight is a wonderful thing. You know what you’ve done wrong only when it’s too late. But at State of Flux we’ve seen and dealt with hundreds of supplier relationship management initiatives.

31 May 18

Six steps to building industrial strength SRM part I

No one needs to argue the case for customer relationship management anymore. Businesses have long held ambitions to record, analyse and manage every interaction with customers to maximise their opportunities.

24 May 18

Sustainability takes centre stage as businesses build for the future

Businesses that want to thrive and grow in the 21st century need to ask themselves: will the business be able to sustain itself in the years to come? What do we need from customers, suppliers, governments, and the third sector? ...