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Facing procurement’s never-ending demands with a happy work-life balance

Procurement is forever torn between suppliers and stakeholders. Dedicated professionals feel they need to understand and be in touch with both tribes. 

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14 Jun 18

Building industrial strength SRM part II - five pitfalls to avoid

Hindsight is a wonderful thing. You know what you’ve done wrong only when it’s too late. But at State of Flux we’ve seen and dealt with hundreds of supplier relationship management initiatives. 

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6 Jun 18

Six steps to building industrial strength SRM part I

No one needs to argue the case for customer relationship management anymore. Businesses have long held ambitions to record, analyse and manage every interaction with customers to maximise their opportunities.  

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31 May 18