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Suppliers Survey

State of Flux continually look at their services and how they can deliver value to their clients. We are conducting this survey to capture your feedback. The following survey should take no more than 10 minutes to repsond to and has been developed to increase our service level and to enhance the quality of our support to our client and their Suppliers. Should you have any queries regarding the content of the questions please feel free to contact us on 0207 842 0600.

Details

Name:
*

eMail:
*

Organisation:
*

Position:

Background

How many events have you participated in using an online eRFx tool?

With regards to the eRFx (eRFP, eRFI, eRFQ) process and platform do you consider yourself as:

Have you ever received formal training to respond to an eRFx? (apart from State of Flux's training)

If no, are you aware that there is formal training available?

State of Flux Service

Was a User Guide provided?

Please rate how useful the Guides and Communications provided were (1 is poor 4 is excellent).

Please rate the phone manner of State of Flux's consultant (1 is poor 4 is excellent).

Please rate the technical skill level of State of Flux's consultant (1 is poor 4 is excellent).

Please rate State of Flux's ability to resolve problems. (1 is poor 4 is excellent).

Please rate the training provided by State of Flux on the platform (1 is poor, 4 is excellent).

Please rate the level of communication on the event. (1 is poor, 4 is excellent)

Please rate State of Flux's overall service during the event (1 is poor 4 is excellent).

Do you have any comments or suggested improvements?

eRFx Platform

Please rate the software you have used for this eRFx (1 is poor, 4 is excellent).

Please rate how useful the Question & Answer board on the platform has been (1 not very useful, 4 is indispensable).

Please rate the ease and effectiveness of the response process - templates, ease of responding via the web interface (1 is not effective, 4 is highly effective).

Do you have any comments or suggested improvements?

Information

Which State of Flux services would you like to know more about?

	Alan Day quoted in Wall Street Journal article on supplier innovation...

	State of Flux Extends App Development Capabilities with Strategic Investment...

	State of Flux Named as ‘Cool Vendor’ for 2012 by Gartner...